Our packages (and pricing) are built to be flexible around you. Weekly rapid UX research cycles means we can break work into standalone weekly studies.
But we can't run a sprint without a plan. The first step is to figure out how we get all the questions you want to find answers too outside your head. And figure out how we get those answers from users.
The key to the success of a project is knowing how to split your research questions into weekly chunks
Here’s what we offer…
1.5 hour workshop split into 2 sessions over a fortnight
A living plan in the form of a Trello board for tracking user research
An onboarding kit including tools, resources and templates for conducting user research
Research plan is written to our 1 week research sprint framework
The way that users interact with your products will change over time as user contexts and environments fluctuate
Here’s what we offer…
Up to 5 sessions with users each week (you can learn little and often about your users) in 30 minute blocks
Up to 3 templates to give you confidence in the quantitative data
Workshops and communication throughout each sprint
Interactive dashboard for easy access to research insights and space to create decision logs
We have a process that can help with that. Answer a set of questions and we will help you figure out if you're ready to plan or sprint.
You want to create valuable experiences for your users… but where do you get started?
Solid customer knowledge is the foundation to build your offer on because it makes it relevant and adaptable to user needs.
The way that users interact with your product will change over time.
Ensuring that your product or service is listening and responding to your users is vital.
You want to be able to map out a full user journey so that you can zoom in on the sections that you can directly impact with your company.
From user decision processes to support experiences, it’s critical to evaluate your product in context.
When you acknowledge the cause and effect of a problem and a solution, you’re not going to introduce something that can cause problems elsewhere.
Book in 3 sprints or more and you will get the cost of your research plan refunded saving £795!
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